AT&T Internet Services (previously SBC Internet Services) is a trade name for several affiliated companies. AT&T Internet Services provides the att.net consumer web portal and information service. 6,832,630 likes 54,174 talking about this 434,349 were here. AT&T gives you more for your thing. From near real-time streaming, and on-demand. Find Sierra Wireless software downloads at CNET Download.com. Driver Booster. Sierra Wireless AirCard EDGE Modem. Jkershner Thank you for the screen shots. Have another thing we can try to do is Click on your windows/start button go to File Explorer then on the left hand side Click This PC on this screen you should see Devices and Drives If you see a Drive named AT&T or tru-install Right click on it and then select eject once this ejects see if Windows 10 sees and installs the aircard. If it is still not detected you can use the Netgear Aircard Watcher install this and check to see if the aircard is detected and working. Here is the link to download Aircard Watcher. Let me know if this works DarrenM. Hello jkershner May of found a fix for the issues you are having. Uninstall AT&T All Access or AT&T Communication manger software. Reboot computer and then plug AC313u in once Win 10 detects it look for AT&T connection and click on it to access connection setting then click on connection to connect and configure it if not already auto connected. Once Win10 connect using mobile broadband you should be good to go. Let me know if this solves the issue or if you have any questions or concerns. Jkershner I know you said you tried to update the firmware on the Aircard before and it failed. Have you tried to update the aircard while it was on the Windows 7 pc? Also under your Network connections do you see At&t listed as a network if so try to click connect and give it a minute and see if a network connects. And if the device is not showing up at all could you take a screen shot of your Network Connection screen and also a screen shot of your Device Manager with the Network Adapters, Ports, and USB sections expanded. Hope to hear your feedback. Thanks DarrenM. ![]() ![]() Darren - Thanks for the follow up. Have you tried to update the aircard while it was on the Windows 7 pc? - I tried to install the Win 10 version of FW and got dialog box in bottom right corner, showing progress of driver installation. Looks like 100% complete. Then got the same fwup failure message. I then tried to to install the Win 7 version and nothing seems to happen after starting the installer Also under your Network connections do you see At&t listed as a network if so try to click connect and give it a minute and see if a network connects - There are At&T wifi networks that belong to my neighbors, not the aircard. At&t Aircard 313u Driver DownloadAnd if the device is not showing up at all could you take a screen shot of your Network Connection screen and also a screen shot of your Device Manager with the Network Adapters, Ports, and USB sections expanded. Hope to hear your feedback. Any other ideas? Jkershner Thank you for the screen shots. Have another thing we can try to do is Click on your windows/start button go to File Explorer then on the left hand side Click This PC on this screen you should see Devices and Drives If you see a Drive named AT&T or tru-install Right click on it and then select eject once this ejects see if Windows 10 sees and installs the aircard.
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